• Free Shipping (BE & NL) From € 50
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Shipping & returns

Shipping

Belgium:
  • Pick-up (after having made an appointment) at Stekene: free
  • For orders < € 50: € 7,50
  • For orders > € 50: free home delivery

In case you are absent the moment your package is delivered:

  1. PostNL, for Belgium: If you are not present at the time of delivery, the driver will attempt to deliver your order at the address of your neighbors . If you do not want this, please mention this explicitly in the comments box when completing your order. After two delivery attempts at home, you will be able to pick up your package at your nearest package point. Through a note in your letter box and on the Track & Trace page (www.postnl.be/pakketten), based on a code and barcode combination, you will be able to check in which collection point the package can be picked up. The package will be available during 14 days in the collection point. You will receive an email when the package has arrived at the collection point and after 7 days, if necessary, an email reminder to pick your package up asap. Check the nearest package point here: www.onlineverzendservice.be.

  2. BPost, for Belgium: If you are not present at the time of delivery, the postman will not deliver your order. He will leave a message in the mailbox, which you will need to pick up your package in the nearest postal point. The distribution of postal points can be viewed at www.bpost.be.

Netherlands
  • Packages up to 30kg: € 10
  • For larger packages, please contact us for a customized quote. 
Germany - Luxembourg
  • Packages up to 30kg: € 12.5
  • For larger packages, please contact us for a customized quote. 
France - Great Britain
  • Packages up to 30kg: € 15
  • For larger packages, please contact us for a customized quote. 
Other countries
 
Please contact us for a customized quote.


Product Returns

You want to return a product? Look in our General Terms and Conditions for all details concerning your right on return. 

 
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